Disappointed compared to my previous tools
Having used other remote workflow software before, I was expecting a system that would streamline my daily hours better. The sign-up and invoicing were fine, but the onboarding felt somewhat less personalized compared to what I was used to. The training modules covered the basics well but missed some nuances I had hoped for, especially regarding the dialer’s advanced features. While telephonic support was polite and did eventually help, their response was slower than I had expected based on past experiences. The automatic updates sometimes disrupted my database access briefly, which hadn’t happened before with other tools. Still, I can’t deny that some aspects, like the overall interface and ease of use in calling, were decent. Despite this, I feel the platform doesn't quite meet the smoothness and flexibility I enjoyed previously, and that leaves me a bit disappointed after trying it out.