Disappointed Compared to My Previous Tool
I found WFHI's software quite frustrating compared to what I had used before. While their calling dialer technically worked, the interface was confusing and less intuitive. The onboarding flow was complicated and took much longer than expected, which was a clear downgrade from my previous experience. The database feature did not integrate smoothly with my workflow as I had hoped, making it difficult to keep track of contacts efficiently. On the positive side, the automatic updates seemed stable and didn’t interrupt my work, which was a small relief. Overall, I expected a smoother transition and a more user-friendly design based on previous software I've used. Their telephonic support was helpful but slow to respond, adding to the delay. The invoicing and payment process was straightforward enough, but that alone wasn’t enough to salvage my overall experience. I’m unlikely to continue with this platform given its many shortcomings when compared to alternatives I've tried.