Disappointed by the training follow-up and daily support gaps
From my experience so far, the training and onboarding process after initial sign-up did not meet my expectations. Despite the initial materials seeming adequate, subsequent daily interactions with the platform and support left much to be desired. The guidance provided seemed inconsistent, and accessing further help often required repeating issues or waiting longer than appropriate. This led to a sense of being neglected in terms of proper follow-up and support continuity. Although the methods and tools seemed well-designed in theory, practical daily implementation was cumbersome. The overall experience has been disappointing and has caused delays in fully utilizing the software features as intended. I hope future improvements address these gaps, as the current system feels subpar in delivering continuous support.