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WFHI review

Disappointed by the Responsiveness of the Team

2 out of 52 of 5Verified purchaseSales and pre-purchase

Disappointed by the Responsiveness of the Team

Honestly, my experience with the responsiveness of WorkFromHomeIndia's team was disappointing. While the sign-up and payment process worked fine, the telephonic support promised in brochures felt slow and unhelpful in reality. Whenever I reached out, responses either took longer than expected or felt like passing me from one person to another without resolution. The training sessions were scheduled but lacked flexibility to accommodate my timing and questions, which made me anxious. Updates to the software appeared suddenly and occasionally caused interruptions, yet the communication around them was minimal. I hoped for more proactive support which would assist with the dialer and database tools as I navigated usage. Overall, while some procedural steps were smooth, the lack of timely, helpful communication made the whole experience frustrating.

Kirti BhardwajDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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