Disappointed by slow responses during training phase
I have to say I was quite frustrated by how unresponsive the team was during the onboarding and training period. The training materials themselves seemed organized enough, but whenever I had questions, the responses took a long time, sometimes days. This made it hard to keep up and really slowed down my progress. I started feeling that the support for the training was not as proactive or helpful as I thought it would be. On the positive side, the people I did manage to speak with were polite and tried to explain things clearly, so that part was okay. Still, the overall slow responsiveness was disappointing and made me question if I could rely on their support for more complex issues later. So while the content was fine, the help I got was not as prompt as I needed.