2 out of 52 of 5Unverified experienceSupport and communication
Disappointed by ongoing support despite a decent start
Setting up the software initially was manageable; the signing-up and payment process went quite well, which I appreciated. However, I soon found that the support wasn’t as ongoing as I would have liked. When I encountered issues with day-to-day use, particularly with the dialer and database access, getting prompt help was difficult. It felt like most of the guidance was front-loaded during setup rather than sustained communication. This left me feeling somewhat unsupported during regular workflow execution, which was frustrating given the complexity of what I was trying to manage.