Disappointed by how long access took to activate
I began my process expecting to start quickly after sign-up but access to the software took longer than I had assumed. It felt like several days passed before I could log in and actually use the tools. During this waiting period, I was unable to attend training or explore the database features, which delayed getting familiar with the calling tools and dialer. The automatic updates came later, but by then I had to catch up on onboarding steps. The invoicing and payment messages were sent promptly, so that part was fine. However, not being able to start right away was frustrating and slowed down my schedule. I do appreciate the support team’s telephonic responses once active, but by then the lost time was just a fact. In short, the delay in gaining access overshadowed any positive experiences and set back my whole initial workflow integration.