Disappointed but somewhat found what I needed
I was looking to get a proper understanding of the software and training offerings before purchasing WolfHMI products. The sales process was not as easy as I expected. Although the website provides some overview, navigating through all the features to see what exactly fits my requirements was confusing at times. The initial sign up was straightforward enough which I appreciated. They had useful information about the product on hand, but the way it was presented made it harder for me to quickly locate the aspects I cared most about. I wish there was a more streamlined way to explore both software tools and training options in one place. That said, once I started interacting with their support phone line, I did find the team reasonably helpful and patient in clearing out some doubts related to usage. However, I would have preferred more clarity upfront so I could make a better-informed decision promptly. The invoicing and payment system also felt a bit awkward since terms and steps around billing were not very prominent or clearly defined.