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WFHI review

Disappointed because training hours didn't match my work hours

2 out of 52 of 5Verified purchaseTraining and onboarding

Disappointed because training hours didn't match my work hours

I felt let down because the training sessions were mostly scheduled without considering the common working hours that I follow. Since I usually work in the early evenings, many training modules and onboarding calls happened during the daytime, which made it difficult for me to attend live sessions. The recorded videos helped somewhat, but they lacked interaction and real-time Q&A which would have been more beneficial. The overall timing of training seemed to be designed for a fixed schedule, without accommodating different work patterns or time zones, which is frustrating when trying to balance remote workflows. Although the onboarding flow itself was logical and step-by-step, the timing mismatch reduced its effectiveness. I was hoping for more flexibility in scheduling, especially given the nature of remote work. The dialing tools and database features integrated well after training, but I had to figure out some parts myself due to lack of live support during my working hours. It was a disappointment because I expected the training phase to ease my transition, but the timing was poorly aligned with my actual routine.

Sanchita MukherjeeOdisha, IndiaExperience: Published:
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