Disappointed because the software didn't meet my expectations
From the moment I first tried accessing the software, I felt let down because it didn't match what I was expecting based on their initial description. For instance, when I attempted to log in and use the calling dialer, it crashed several times, which wasted a lot of my time and increased my frustration. The automatic update feature seemed to cause unexpected behavior rather than fix problems, making me doubt the reliability of the system. I also struggled with navigating the database tool, which was not as intuitive as I hoped. The onboarding flow didn't give me a clear sense of how to make the most of the software, and while telephonic support was available, it wasn't able to resolve my issues adequately. My overall experience was disappointing because I hoped for a smoother and more reliable platform but found it more complicated and unstable than anticipated.