disappointed because it didn’t meet my expectations upfront
I approached the training and onboarding process expecting a structured experience aligned with what was advertised, but unfortunately, it didn’t quite match that from the start. The initial sessions lacked clarity and felt somewhat disorganized, which slowed my progress considerably. While the support team was reachable, the guidance provided often seemed generic and didn’t address my specific concerns effectively. Furthermore, the pacing of the modules wasn’t consistent; some topics were rushed through while others dragged on unnecessarily. I had anticipated a smoother invoicing and payment process based on prior descriptions, yet I encountered delays and confusing instructions, which made managing my account more difficult than anticipated. The automatic update feature was well implemented, though this was the only aspect I found satisfactory as it didn’t interfere with my workflow. Overall, the experience left me feeling that the program overpromised and underdelivered in some key areas, particularly in onboarding and training coherence. It may suit some users, but individuals expecting a more precise and guided approach might find it lacking.