Disappointed as it didn’t match my expectations at all

Disappointed as it didn’t match my expectations at all

I was really hoping the training and onboarding would be tailored somewhat to what I anticipated, but it just was not the case. The materials felt generic and didn’t dive deep into the specific workflows I needed. The one part that stood out—at least a little—was the telephonic support, which was somewhat responsive, even if not consistently so. Still, the majority of it felt frustrating because I expected clear guidance and detailed walkthroughs, but all I got were general explanations that didn’t fit my use case. It definitely did not work for me, and I found it hard to keep up. I feel that the training could be improved significantly to meet realistic expectations better.