1 out of 51 of 5Verified purchaseSupport and communication
Disappointed and worried about future support
I honestly didn’t find the telephonic support helpful at all, which left me quite frustrated. When I faced issues with accessing the dialer and syncing the database, I tried reaching out, but the responses were slow and often vague. The explanations provided didn’t resolve my problems, and it felt like they were reading from a script without truly understanding my situation. Given this experience, I’m concerned that if I encounter trouble again, I won’t get the assistance I need promptly. This poor communication made me doubt the reliability of help in the future. It’s more stressful when software updates happen automatically and I can’t get quick support.