Disappointed and wary after struggling with software access
I am tired of explaining how little confidence I have after the time I spent trying to get the software accessed properly. The onboarding process was confusing, and several updates seemed to break more than they fixed. I did find the database feature to be somewhat useful, but the calling tools and dialer crashed multiple times during the week. Trying to get help through telephonic support felt endless and draining. Honestly, I don’t think I got the right kind of guidance to feel secure using this system. This isn’t what I expected at all, and I am not sure if I will continue with this.