1 out of 51 of 5Verified purchaseSales and pre-purchase
Disappointed and unsure I'll manage next time without support
I have to say, I felt really discouraged after trying to navigate the sign-up and initial setup process on my own. The software and training did not click with me, and I kept getting stuck on simple steps, especially with the dialer registration and database configuration. I ended up needing to call support more times than I expected, but even then, the guidance wasn’t as clear or proactive as I needed. I’m honestly not sure I’ll be able to use the system next time without help, which is frustrating because I wanted to feel independent. It just felt like there wasn’t enough user-friendly support baked into the overall experience.