Disappointed and unsure after training
After going through the onboarding and training process, I felt quite underprepared rather than confident. The training modules didn’t connect with the actual software experience, leaving me unclear about how to effectively manage the dialer and database features. While the structure of the sessions was warm and intended to be supportive, the gaps in practical explanations disrupted my learning flow. I expected a more guided approach through the various steps, especially during setup, but instead I was left guessing about how to navigate automatic updates or where to access telephonic support. This disconnect made me hesitant about using the software independently, and I often found myself stranded without clear answers. The training promised clarity but left me stuck with many open questions, so overall, the experience was less helpful than I had hoped and didn’t instill the confidence needed to move forward with the software.