Disappointed and still uncertain if I could manage on my own next time
I felt frustrated throughout the entire sales process since it wasn’t clear at the outset how the onboarding and training would fully unfold. Despite assurances that things would be straightforward, I found myself needing assistance frequently to understand how to use the dialer and database features properly. Unfortunately, this didn’t really improve with time and calls to support felt slow or unhelpful. Given this, I suspect next time I would once again require substantial help, which makes me hesitant to rely on this for continuous remote workflow management. The sign-up and invoicing steps also felt disorganized from my perspective, contributing to my frustration. I hoped the automatic updates would ease my workload, but instead they sometimes added confusion when functionalities changed unexpectedly. Because of all this, I felt the process wasn't as user-friendly as I wanted, and I worry that without external help, I wouldn’t be able to get the same results if I tried again independently.