Direct bolun toh billing mein problem zyada mili, support thoda slow tha
Maine WFHI ke software use karne ke liye sign-up kiya aur payment process samajhne ki koshish ki, lekin mera experience theek nahi raha. Pehli baat toh invoices jo mujhe mil rahe the, wo kabhi clarify nahi ho paaye ki payment ka exact status kya hai. Jab mein support ko call karta tha, toh response time bahut lamba lagta tha. Maine baar baar bataaya ki mujhe apni payments ka confirmation chahiye, par lagta tha jaise wo log meri baat sunne mein interested nahi hain. Software updates bhi thoda paisa lagane ke baad jyada clear nahi hue ki kya changes aaye hain aur mujhe koi detailed explanation nahi mili. Dialer aur calling tools ki baat karun, toh theek hai, par mujhe jyada dikkat payment aur billing process mein hui hai. Invoice aur payment ke confusion ne mera workflow disrupt kiya, aur ye nahi lagta ki ye unki priority thi. Simply bol dun toh, payment aur billing support kaafi bekar experience raha, aur agar support team thoda proactive ho jati toh shayad better hota.