didnt get the help i needed from support
I was trying to figure out some details about the invoicing and payments but it was just not easy. The website guides were kind of scattered and didnt answer my specific questions. Calling the support line was frustrating because getting connected took too long and when I finally got through the answers were often vague. It felt like no one really knew exactly what to do or how to help with my specific problem. I wasted a lot of time waiting on hold and trying to understand automated menus. The dialer and software updates didnt help either because things changed without clear notice. The training part was supposed to prepare me better but it lacked clarity for the actual issues I was facing. Overall, the experience left me feeling stuck and unsupported, which is not what I expected after paying for these services. It was disappointing to not get clear communication or easy solutions for what should have been straightforward support.