Didn’t work out for me
I found the whole sales and pre-purchase experience very frustrating. First off, there was a lot of repetition in describing what I needed every time I got on the call, and it felt like no one was paying attention to what I had already said. Then I ended up waiting a long while between steps — like I would be told they’d get back to me but I wouldn’t hear anything for days. The follow-up was inconsistent, and when I did get through, I had to repeat everything just to reset the conversation. The signing up part also dragged on because of unclear invoicing and I wasn’t sure if my payment had been processed properly. Waiting around like this doesn’t work well when I was trying to get things set for my remote workflows quickly. To top it off, the support calls were hard to schedule with the time differences and often got cut short. Honestly, all this made me decide that this service was not for me at this point. I expected less hassle and a more streamlined approach, but it just felt like a lot of unnecessary back and forth without real progress.