Didn’t work out as smoothly as I hoped
I found the communication and support to be lacking when it came to the order of steps in onboarding. They sent guidance that wasn't always in the most logical sequence, which made the process more complicated than necessary. On the plus side, the telephonic support was at least available, and some staff did try to assist promptly, but the inconsistency in instructions meant I wasted time repeating or reversing steps. Because of this inefficiency, the setup felt slower than it should be, and I struggled to complete the training modules in order. Overall, the system's potential was hampered by poor organization in communication — it didn’t fully do the job to get me ready without extra effort on my part. This left the experience frustrating rather than helpful.