Didn’t work for me, honestly
So I was really excited to get started with this WFHI software because I’d heard it was great for remote workflows. But as soon as I began the onboarding steps, things felt off. The order in which they told me to do things just didn’t make sense. For example, I was asked to verify my contact info halfway through, but I then had to jump back and fill in earlier details that should’ve been done first. It got me super confused and I lost time trying to piece it together. I found myself stuck wondering why the dialer setup came before the database integration. It would have been way more straightforward if they'd laid out the steps logically. I also noticed the automatic updates sometimes messed with the settings I’d already configured, which added to my frustration. I kept trying to reach telephonic support, but when they finally picked up, I had to explain everything from scratch multiple times. All in all, the process felt disorganized and honestly quite wasted my time instead of making things easier. I don’t think I’ll continue using the software in its current state because of how jumbled the onboarding flow was for me.