I tried to get started with WFHI software but honestly, most of the process I had to figure out myse

I tried to get started with WFHI software but honestly, most of the process I had to figure out myse

I tried to get started with WFHI software but honestly, most of the process I had to figure out myself which was frustrating. The sign-up was okay, but from that point onward, I realized there wasn’t enough guidance in the onboarding flow and training wasn’t very hands-on. I found it hard to understand how to properly use the dialer and calling tools because explanations were vague. The database feature didn’t fit smoothly into my workflow either. Automatic updates came but sometimes they seemed to mess up the software without any warning. I tried reaching out to the telephonic support but found the wait long and the assistance wasn’t as helpful as I needed. Also, the invoicing and payment process felt a bit confusing because invoices weren’t clear enough for me to track easily. Overall, I felt left alone with the software which wasn’t what I expected. It became more of a struggle than something efficient. So my take is this product didn’t suit my needs as I hoped, and I was left quite frustrated trying to make it work on my own without much support.