Didn’t solve my problem, had to ask for more help next time
I originally registered for the WFHI software hoping it would streamline my remote workflow, but unfortunately that wasn’t the case. The onboarding felt rushed and incomplete, and the database feature was difficult to navigate despite tutorials. The dialer tool didn’t connect as expected during calls, which disrupted aspects of the workflow I was trying to establish. I contacted support via phone for assistance, but the explanations didn’t clarify my issues sufficiently. Signing up and paying invoices went okay, but that was the only straightforward part. Because the software wasn’t matching my specific needs, I feel I will have to reach out for support again next time just to keep things functional. I was hoping for a more seamless experience with the training and updates as well, but those didn’t fix the core usability problems for me. Overall, I am left disappointed since the product didn’t quite work out the way I expected and resolving issues seems like an ongoing task instead of a one-time setup.