didn't really understand what was said on support calls
During my interactions with WFHI's support team, I found it difficult to grasp some of their explanations. The instructions over the phone were often technical and not broken down into simpler terms, which left me confused about what steps I should actually take. I tried asking follow-up questions but the responses were sometimes rushed or didn’t address my specific issues. The only part that seemed fine was the promptness in answering calls, but even that didn’t help if I didn’t fully understand the guidance given. Overall, it was a rather unproductive experience since the moment when I hoped clarity would come never really arrived. It felt like pieces of information were floating without a clear path, making it harder to use the software effectively.