didn't really sync with the way i actually work
Honestly, the support hours didn't match my actual working hours at all. I found myself needing help after normal business times, but most of the time, the telephonic support was simply unavailable or super delayed. I have to admit the software updates that happened automatically were fine, they didn't mess up my setups which was one good thing about this whole deal. But when it came to calling tools and the dialer, they were hitting glitches when I needed them the most, which led to some awkward workflow breaks. Onboarding was straightforward enough, but as soon as I tried to work past the basics, say syncing the database feature with my daily tasks, it felt like the system wasn't designed with flexibility in mind. The invoicing and payment processes were okay, without any major hang-ups, which helped keep things moving somewhat smoothly despite the other frustrations. Overall, I was left feeling like this system didn't respect the actual rhythms and timelines that remote work demands, making it tough to rely on it fully during my work hours.