Didn’t really improve over past training
Honestly, the onboarding training didn’t make much difference compared to the software suites I used before. The sessions were quick, but they skimmed over the more practical aspects I found challenging. The training platform was okay, but it left out many of the real-world workflow hiccups that usually come up. I’ve been through similar programs where they at least offered some hands-on simulations, but here it felt a bit theoretical and repetitive. Setting up the calling tools and dialer was cumbersome again, with no real shortcuts or tips given. The database integration didn’t get any clearer after training, which was frustrating since I had hoped for simple step-by-step guidance. While I can say the sign-up and invoicing mechanics matched my expectations, the support didn’t step in with much extra help during onboarding. I expected a smoother learning curve but it ended up being about the same effort as before. So I’m left with the feeling that this training was not an upgrade, and I’ll likely try a different approach next time I want to learn such software.