2 out of 52 of 5Verified purchaseSupport and communication
Didn’t really get the support help I was hoping for - awkward moment
Man, I wasn’t feeling much clarity when I first needed some support. The moment it should've clicked, I got stuck in a loop of waiting and repeating info which really wrecked my flow. I usually don’t mind reaching out again if something’s unclear, but this felt different. The wait time on calls was long, and I wasn’t sure if I was speaking to someone who understood my problems with the dialer or database. I mean, yes, the software itself looks solid and the auto updates work fine, but support left me wondering if next time I’ll have to figure stuff out on my own instead of getting quick help from them. That moment really stuck with me as a frustrating one.