Didn’t quite work for my work hours - missing weekend access
Hey, I was quite hopeful when I signed up, but honestly, the software didn’t fit well with my actual working hours which include weekends. The sales team was friendly and responsive, but I felt like they didn’t explain clearly whether I’d get access during non-business hours. It was pretty frustrating trying to set up calls and access the database when I was working late at night or on Sunday. They do have a support line, which I have to say was okay, helping out when I called during working hours. But it just wasn’t enough for me because my schedule is irregular and I wanted more flexible access. Payments and invoicing were straightforward, so that part was smooth at least. Just felt like the availability details should’ve been clearer from the start.