I was hoping for more personalized guidance during the telephonic support calls, but the responses f
I was hoping for more personalized guidance during the telephonic support calls, but the responses felt generic and often did not address the specific questions I had about the dialer and database features. It was helpful that the automatic updates happened without disrupting my current workflow, so that part was okay. However, the onboarding flow seemed a bit rushed and did not fully prepare me to use all the software tools confidently. Signing up and payment processes went smoothly and were straightforward, which I appreciated. I expected a more thorough walkthrough of the calling tools during training, but that was missing. Ultimately, the communication didn't match the detailed assistance I expected from the description before purchasing.