Didn't quite match my hours, but manageable
So I started with the sign-up process which was pretty standard and quite clear. Then I went through their training videos and tried setting up the calling tools during my usual work hours. The dialing software itself was straightforward but I noticed that when I needed to reach support, their availability was a bit limited during the times I usually work, which caused some delays. On the plus side, the database features integrated well with my existing workflow, which was a relief. Payments and invoicing were smooth without hiccups, so that was good. Overall, to sum it up to a friend, I'd say it's decent software with some hours-related hiccups but nothing that made it unusable. I can work around it but it might not fit everyone’s schedule perfectly.