Didn’t quite match my expectations from the start
I had certain ideas going in about how seamless and straightforward everything would be based on the sales pitch, but the reality was somewhat different. At first, the sign-up seemed clear but I quickly realized the software and training materials weren't as beginner-friendly as I hoped. The database layout felt a bit clunky and didn’t provide the smooth access I anticipated. Also, the calling tools required more fiddling to get running properly than I expected from the sales demo. While the automatic updates occurred without disrupting work, they sometimes introduced slight interface changes that confused me without warning. I must say the invoicing and payment process functioned as promised with no hitches, which was a relief at least. It was disappointing not to have had a smoother onboarding experience, where everything matched the level of simplicity advertised. I suppose it just took me longer to figure things out than I predicted, and that initial gap left me doubting. Still, there were some decent features and decent support available once I pushed through the early hurdles.