Didn’t quite click when I needed it
I had hoped the onboarding and training here would be smoother compared to my previous experience. Unfortunately, the initial setup felt clumsy and confusing rather than intuitive. While I found the training materials somewhat helpful, they didn’t clarify crucial parts of the workflow setup. The pace was too fast in some sections and slow where I really needed detail, so I ended up frustrated. The automatic updates didn’t seem to help either, as they made the interface change unexpectedly midweek which threw off my rhythm. The telephonic support was alright but didn’t fill all the gaps in the onboarding. Overall, I still felt it didn’t quite click for me like other platforms I used before, even though some segments of the software were adequate enough for occasional routine tasks. I think this would work better with a more guided training flow and steadier updates instead of frequent changes.