didn’t quite click after a few days use
So I signed up and it was all fine at first, like the invoicing and payment were clear enough. The onboarding stuff took a while but I thought that was normal. What really didn’t click for me was how the software reacted during the second or third day of actual use. Like, the calling tool just started acting weird sometimes, no real reason or warning that I could see. The database feature was okay but felt kinda clunky and slow, and it didn’t seem to update smoothly like they said it would. I kept waiting for one of those automatic updates to fix things but didn’t notice much difference after they rolled out. Sometimes the telephonic support was helpful but other times it just felt like I was reading a manual over the phone with them. I don’t mean to be totally negative because the sign-up and billing were fine and the initial training was somewhat useful. But then the ongoing day-to-day use gave me that nagging feeling that maybe this isn’t built for smooth regular workflow anyway. I guess the moment I really thought it wasn’t for me was when I realized I was doing workarounds instead of using the software’s features properly. That’s when the whole system didn’t seem to fit my way of working and I decided to step back and reassess.