didn't meet my expectations

didn't meet my expectations

I approached WFHI with a mindset that the software would be user-friendly and easy to navigate. Unfortunately, I found it to be quite the opposite. Many of the features seemed complicated and not intuitive at all. The training materials provided were somewhat lacking in clarity, leaving me confused on several occasions. While the database functioned properly, it didn’t operate as smoothly as I had hoped. I expected more streamlined tools for communication, but the dialer caused several issues which required extra effort to resolve. The invoicing process was typical, nothing special about it, and I found the sign-up to be a bit tedious. Overall, it didn’t align with what I had initially thought it would be. I’m not saying there’s absolutely nothing good about WFHI, but honestly, it could have been better based on my expectations from the start, which were not fully met after using the software.