Didn’t match my expectations
Honestly, the sign-up process was straightforward, so I’ll give credit there. But from the get-go, the software didn’t behave like I thought it would. The dialer had multiple glitches during calls, making me frustrated every time I tried to connect workflows. The automatic updates didn’t improve anything noticeable either, which I had hoped for. Training sessions felt rushed and not very thorough, so setting up my database was confusing and took longer than I anticipated. The invoicing and payment part was fine—clear and as expected. However, telephonic support was slow to respond and didn’t really help resolve my issues. Overall, it felt like I was left doing most of the heavy lifting without proper guidance. It just wasn’t what I was sold initially, and that gap really shows in day-to-day use.