Didn’t improve much after initial days, unfortunately
The training and onboarding turned out to be quite a struggle for me after the first day. Initially, I expected things to get smoother quickly, but the day-to-day experience felt clunky and not very intuitive. While the software itself has potential, the daily interactions, especially with the calling tools and database features, did not improve much in terms of usability. Also, updates seemed to cause minor hiccups now and then, disrupting workflow. Telephonic support wasn’t very responsive when I needed quick help, which made the process frustrating overall. One thing I can say is the invoicing and payment process was straightforward enough and didn’t add to the confusion. But the core training and onboarding fell flat on practical ease and consistency, which for me meant I did not stick with it long.