Didn’t go well, felt stuck a lot
Honestly, my experience with the training and onboarding was frustrating from the start. A lot of the introductory materials felt repetitive and I had to wait around for support multiple times before I could move forward. The training videos sometimes didn’t load properly, which added to the delay and really broke my focus. I understand that the software has features for automatic updates, but they didn’t do much to help with the basics I was struggling to grasp. The onboarding felt less structured than I hoped, making it hard to keep track of progress. On the phone, support took time to get back to me and conversations repeated the same points a few times without resolving the issues quickly. I wanted a smoother process and more proactive assistance, but instead, I was often unsure about what step to take next. I’d be hesitant to recommend this experience to a friend looking for easy onboarding.