Didn't get what I expected from sales process
Hey, honestly the pre-purchase and sales experience was kinda meh compared to what I used to get from other platforms. The pitches promised a lot about smooth onboarding and easy database access but when it came to actually trying, it felt slower and not very intuitive. The support calls took longer than usual and the whole vibe wasn't as helpful as before. I guess for someone new it might seem okay but compared to my previous tools, it just wasn't worth the excitement. The sign-up was normal but I didn't get any real confidence from their sales or the demo experience. So at the end, I decided to look elsewhere and stick with what I'm comfortable with rather than pushing through this one.