didn’t get the hang of payments here
Honestly, I was used to a simpler billing process before and expected this to be similar but it wasn’t at all. It felt like the invoicing was a bit complicated with multiple steps I didn’t really get completely. There was no immediate clarity on when payments were due or how the automatic updates might or might not affect the billing cycle. Plus, the payment portal looked different from what I’ve seen previously and the navigation didn’t feel streamlined like other platforms I have tried. Sometimes I wasn’t even sure if my payment had gone through or if the invoice was final because the email correspondences weren’t very explicit. I would say it was not a terrible system but it definitely made me hesitate and spend more time double-checking everything before committing. On the bright side, I did find that the support did attempt to clarify my doubts over the phone, which helped somewhat. Still, comparing this with what I used before, wfhi’s billing and payment felt more complex and less user-friendly overall and that was the moment it clicked just how much I missed my old setup.