Didn’t get the clarity I needed, so I couldn’t proceed
I was hoping for a clear explanation before I even bought their software and training, but the details were really confusing. I kept circling back through the onboarding steps trying to understand the exact process, especially around how the database would work and how updated the calling tools would be. The sales info was vague, and the invoicing process wasn’t explained well either, which left me frustrated. Without clear guidance on what the automatic updates might affect or how telephonic support would assist me, I just couldn't feel comfortable moving forward. So in the end, none of it worked for me because I never fully knew what to expect going in.