didn't get any effective help at all
Frankly this software was a total disappointment for me. I was hopeful that once I signed up and started using the tools they provided, I would get some clear guidance and support to set everything up properly. But the truth is, the responsiveness from the team was almost non-existent. Whenever I had a problem accessing features or configuring the dialer to work with my workflow, the replies were slow and often just generic. It felt like I was left on my own without much assistance, which was really frustrating because the software itself seemed like it could be useful if I had proper onboarding. The database feature was complicated to understand with little help, and despite the promise of automatic updates, nothing seemed to improve my user experience. Signing up and invoicing process was straightforward but that didn't compensate for how inaccessible the support was. Honestly, the whole experience left me feeling ignored and discouraged.