Didn't fully understand it; maybe not for me to try again
I found the software quite challenging to grasp at first because the explanations weren't very clear, especially around using the dialer and managing the database. There was one moment where the invoicing process became clear after some trial and error, and that was the only time I felt somewhat confident. However, other parts of the training and onboarding were vague, and I struggled with understanding the automatic updates too. I probably could have benefitted from more detailed guidance or support communication that was easier to follow. Given how unclear it felt overall, I don't think I would try to use WFHI software again without significant changes to how it's explained and supported. The concepts seemed useful, but the delivery made it hard to adapt.