Didn’t fit my actual working hours, felt different to what I expected
I initially thought that the hours you listed would line up better with how I work my shifts, but the reality didn’t match up well. I expected to be able to access the dialer and database tools during a broader range of times without interruptions, but I found some features inaccessible outside those specified windows. This was frustrating because I had projects that needed attention exactly during those gaps. The onboarding and training emphasized flexibility but in practice, the software’s functionality was limited in ways I hadn’t anticipated. The automatic updates sometimes required downtime that clashed with my working schedule too. I also noticed that while support was helpful when I called, the times when I needed it most were outside their availability hours. In short, what I expected versus what happened felt mismatched and it made this whole experience less useful for the kind of hours I keep. If you need consistent access without those timing issues, this might not be the right setup for you either.