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WFHI review

Didn’t find what I needed, very frustrating

1 out of 51 of 5Verified customerTraining and onboarding

Didn’t find what I needed, very frustrating

Honestly, I spent a lot of time trying to find the exact training materials I needed. The onboarding flow was all over the place for me. I would expect a straightforward guide or easy navigation, but instead, I kept getting lost in different modules. When I wanted to understand how the dialer tools worked, the instructions weren’t clear enough, and I had to restart several times. The support over the phone was okay, but I found myself circling back to the same problem because I couldn’t easily locate the right sections. Even the database functions, which I thought would be simple, felt complicated without a step-by-step walkthrough. I wasn’t able to get past those initial stages. Plus, the automatic updates sometimes changed things, which made it harder to keep track. The payment and sign-up steps were smooth, at least, but that didn’t help much since I couldn’t proceed as planned. So in the end, my outcome was basically stuck—couldn’t get going properly.

Gopal GargTamil Nadu, IndiaExperience: Published:
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