didn’t find what i needed, ended up confused
Honestly, I was hoping the training materials would help me find exactly what I needed to get started quickly. But it turned out to be harder than I thought. The layout and the way the info was organized felt all over the place, so I kept going in circles trying to locate specific parts, like how to use the dialer or update the database. Instead of feeling helped, I mostly felt frustrated because every time I thought I was close, I’d hit a dead end or get stuck on outdated instructions. The onboarding flow wasn’t very intuitive either, which made going back to the beginning necessary more than once. There was support available by phone, but even then I struggled to describe my problem clearly since the training hadn’t answered my initial questions. All in all, I definitely didn’t end up with the clarity I was looking for after all that effort, which was a big letdown.