Didn't feel confident, and that kinda came from the way help came
Honestly, from the start of my calls to support, I was kind of uneasy. I tried to get some help for the dialer and database features, but every time I asked something, the answers were either too general or not really what I needed. Sometimes, they'd tell me they'd call back, but I never really got a call which made me feel like, 'Am I even being heard?' The whole process felt very slow and unconvinced on their part. In the end, I still felt like I was fumbling around without a strong grasp of the system, which was disappointing given how much I hoped to get going smoothly. I did appreciate that the people on the other side were polite and willing to listen, but the support just didn't back it up with the right guidance. So yeah, confidence definitely took a hit, and I’m kind of left wondering if this is common or just my experience. Not what I wanted going in.