didn’t expect to handle so much on my own
Honestly, the support was something I didn’t expect to be so limited. Like, I thought they would walk me through the onboarding better but I ended up figuring a lot of it myself. That said, the dialer and calling tools worked fine once set up, no complaints there. The database feature was alright too but I had to spend time understanding how to fully use it since no one really explained it clearly. Automatic updates were fine and didn’t cause issues, so that part was decent. Signing up and payment went through pretty smoothly which was a relief. I guess the main surprise was how much I had to depend on trial and error and searching for answers rather than clear guidance from support. If they improved communication, it would be better overall, but as is, it’s a bit frustrating.