The training sessions at WFHI were, well, not exactly what I expected. I thought they would walk me
The training sessions at WFHI were, well, not exactly what I expected. I thought they would walk me through every part of the onboarding and tool setup, but that wasn’t fully the case. Most of the database setup and dialer configurations I had to puzzle out on my own, which honestly took longer than I wanted. The initial sign-up and invoicing were just fine, nothing surprising there. But the part that really surprised me was how much troubleshooting the software required without direct guidance. I ended up reading through manuals and FAQs a lot. The automatic updates sometimes changed settings without much notice, so I had to adapt quickly. I guess it’s partly my responsibility to learn all this anyway, but a little more structured training from the start could have helped. Overall, the onboarding wasn’t a total fail but wasn’t exactly smooth either. I might have expected a bit more help with ongoing questions, but it seems I’ll need to figure out most stuff myself going forward.