I was surprised at how much independent effort the training required. I mean, I expected clear guida

I was surprised at how much independent effort the training required. I mean, I expected clear guida

I was surprised at how much independent effort the training required. I mean, I expected clear guidance step by step, but instead I found myself figuring out many parts on my own. The materials and the sessions were not as focused or detailed as I thought they’d be. When onboarding, I hoped for more support in tackling the dialer setup and database configuration, but I had to experiment a lot before I felt comfortable. It wasn’t just that the instructions were missing but rather that they seemed kind of general, so I wasn’t sure if I was doing the right thing. I understand that some learning is on the user, but this felt more than I expected and led to a bit of confusion. I’m still unsure if I’ve utilized all the features properly or missed something important. I guess a more hands-on approach from training staff would improve the process, making it less confusing for others like me.